Privacy Policy
What RapVideo collects, why, who processes it and how long it is kept.
Last updated: October 3, 2026
This policy explains how rapvideo.ai ("RapVideo", "we") handles personal data.
What we collect
- Account data. When you sign in with Google we receive your name, email address and profile picture.
- Your uploads. The photos you add, and any song or reference video you upload, to create your video. Photos are redrawn in your browser before upload, which also removes embedded location data.
- Your videos. The videos rendered for you, and the settings you chose, such as model, length, quality, format, stage, sound and, for an AI rap, the topic you write.
- Purchase data. Orders, amounts and subscription status. Card details go directly to Stripe; we never see or store them.
- Support requests. What you write to us in Support, and which of your videos or payments it is about. They are kept until you delete your account.
- Technical data. IP address, browser and request logs, used for security, abuse prevention and debugging.
- Visit data. The pages you open on our site, the site that sent you, the first page you landed on, your country and whether you use a phone or a computer, tied to a random visitor ID kept in a cookie. We use it to see how people find and use the site.
Why we use it
To create and store your videos, run your account and credits, take payments, prevent abuse, answer support requests and keep the service secure.
When you are signed in, each photo is checked for sexual or hateful content as soon as you add it, and that check copy is deleted right after. Before a video is made, the rap topic you write and your photos are checked again, and the finished video is checked before it is shown to you.
Who processes it
We use carefully selected service providers, each only for the job described here:
- An AI image service. For Wan 3.0 videos in the Hotel Lobby booth, each photo is first redrawn as a full-length studio portrait of the same person or pet, and the video model works from that portrait. The service receives your photo and the drawing instructions and returns the portrait. If you use the same photo again while it is still stored, we reuse its portrait instead of making a new one.
- AI video providers. The third-party AI service that runs the model you pick in the generator (Wan 3.0 by default, or one of the Seedance models) receives your photos (or the portraits made from them), any song or reference video, and the rendering instructions, and returns the finished video. For some models your photos are first placed in the provider's private review area, which is required for photos of real people; we remove them as soon as your video is finished. These providers keep generation logs and results under their own terms, for their own limited periods.
- A content safety service checks your rap topic, your photos and the finished video for sexual or hateful content.
- Hosting, storage and database providers run the site and store your account, uploads and videos.
- Google provides sign-in.
- Stripe processes payments.
- A privacy-friendly analytics service counts page views and sign-up and purchase steps without cookies.
Some of these providers process data outside your country. We only share what each one needs to do its job.
We do not sell your personal data, and we do not use your photos or videos to train AI models.
How long we keep it
- Uploaded photos, songs and reference clips, and the portraits made from your photos: deleted 7 days after the render finishes.
- Finished videos: kept in your account until you delete them or delete your account.
- Account data: kept while your account is open.
- Order and payment records: kept as long as tax and accounting law requires, up to 7 years, even after you delete your account.
- Security logs: kept for a limited period for abuse prevention.
Your choices and rights
- Delete any video from My videos. The file is removed from our storage.
- Delete your account from Account settings. We then delete your account, your uploads and your videos, except records we must keep by law.
- Depending on where you live, you may have rights to access, correct, delete or export your data, and to object to or restrict processing. Email us to use them.
Cookies
We use essential cookies to keep you signed in, remember your language and keep the timer of a limited-time offer. For our own visit statistics we set a cookie with a random visitor ID and cookies that remember the site and page you first arrived from. We do not use advertising cookies.
Children
The service is not for children under 13, and paid features require you to be an adult. Do not upload photos of minors without a parent or guardian's consent.